UMIDIGI A9 Pro Smartphone 4GB+64GB Global Unlocked 6.3'' Octa Core Cell Phone

Description

We provides a 30-DAY Return Policy provided that the procedures and requirements referred to below are followed:
Refunds and exchanges may only be made within 30 days of receiving the merchandise.
All returns must be in the original non-damaged condition, including packaging, documentation, warranty cards, manuals and accessories or else it will not be accepted.
Original shipping & handling charges are not refundable.
Important:
"Google Account" Please makes sure to remove your Google account from your Smartphone device before doing a factory reset and returning the phone back to us. If yo do not remove the Google account, the phone will be locked to your Google email address and we won't be able to access the device.
We have the right to decline any return sent back to us with a Google account or to charge a fee to have the phone unlocked by a third party.
DELIVERY DETAILS
UMIDIGI makes every effort to get your order out as soon as possible. Items are generally shipped within one business day and are delivered within 1-5 days.(USPS/UPS/DHL)
Please make sure to have a confirmed PayPal address otherwise we will not ship the item(s) until it is confirmed. After the payment has been made we will not redirect the item(s) to any other addresses than the one on file. Mailing address cannot be changed at any time during handling process.
Please contact us before your purchase if you have a deadline to meet. The EBay estimation is not always accurate.
Extra shipping cost may be applicable depending on shipping location.We will choose the right logistics company (DHL/UPS/DPD) according to your address.
Please allow 24 hours for the tracking number to be updated by the carriers system.
ABOUT US
This shop is UMIDIGI OFFICIAL SHOP on EBAY.
UMIDIGI is a mobile phone internet company, which is focused on the global market and concentrates on being the most user-centric mobile internet brand, aiming at creating thrilling, touching and premium products with super user experience and affordable prices. Our goal is to make quality technology accessible to everyone.UMIDIGI also is a global electronics and technology service provider that delivers the latest and most exquisite mobile electronic devices in over 226 countries in global range. UMIDIGI is dedicated to delivering customers with the most extraordinary mobile experience through meticulous designs and smart technology
Please be sure to open the parcel and check the contents before signing for the package, and make the video when you open it, if product phone have problem.Please contract the seller within 3 days after you use it.
We provide 12 months repair warranty (upon date of purchase) for products except accessories. The warranty would be failed if you fix or disassemble the item without our agreement. Please show us clearly video include the IMEI if you need after-service.
Artificial Damages (Screen dropped or broken, scratched, enter water etc.) is out of warranty, buyer need to pay freight and new part changed cost if need maintenance.
WARRANTY
1,
Please be sure to open the parcel and check the contents before signing for the package, and make the video when you open it, if product phone have problem.Please contact the seller within 3 days after you use it.
2,
We provide 12 months repair warranty (upon date of purchase) for products except accessories. The warranty would be failed if you fix or disassemble the item without our agreement. Please show us clearly video include the IMEI if you need after-service.
3,
Artificial Damages (Screen dropped or broken, scratched, enter water etc.) is out of warranty, buyer need to pay shipping cost and new part changed cost if need maintenance.
CUSTOMER SERVICE
UMIDIGI Wants your purchase to be a 5 stars experience. If you feel for any reason that your purchasing experice was anything
less than perfect, please contact us through eBay messaging to clear up any discontent and allow us to resolve the problem.
We "Guarantee" that we will make our best efforts to make you 100% satisfied!
Customer service is our highest priority. Our trained and experienced representatives will answer any questions you may have before, during or after you place your order.
For any questions of concerns please contact us through eBay Messages.
All messages will be answered within 2 business day. If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.